ITIL® (Information Technology Infrastructure Library) is the most widespread and globally used framework for IT Service Management. It has undergone several changes over time since the first version of the late '80s to the today's version.
The ITIL® Foundation training course looks at the glossary and content of the ITIL framework and, in particular, the Service Lifecycle approach and the processes therein. The course prepares the participants for the exam ITIL Foundation certificate in IT Service Management.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.